Objectives: Establishing, building and maintaining positive relationships between boarding staff, teaching staff, students and parents. Providing a happy, caring, secure and stable environment (both physical and emotional) for students living in the boarding houses. Having the welfare of students in the boarding houses as paramount concern. Promoting the school as a caring and nurturing environment dedicated to the well-being and education of students. Working in the best interests of the school. Person Specification: • Enthusiastic, self-motivated and flexible committed to providing a positive boarding experience for all students including international students. • Excellent interpersonal skills. Relates well and responds effectively to the requests of students, parents and staff. • Computer literate – competency with Microsoft and KAMAR preferable. • Good English skills (i.e. spelling and accuracy, ability to draft letters and reports). • Ability to work and perform well in a sometimes demanding and stressful environment by following set procedures and adhering to school policies and guidelines. • Ability to manage pastoral care issues of boarders and follow disciplinary procedures when required. • Team leader and team worker. • Genuine interest in the well-being of teenagers. • Professional appearance and manner. • Supportive of Nord Anglia School and recognises that all contacts with the wider public are ‘PR’ opportunities.